Frequently Asked Questions
How do I purchase an impression?
We release our Fort Worth in-studio appointment days about one month in advance. Follow us on social media to stay in the loop about the releases! We only have a few appointment days a month, so availability is limited! Appointments are all first come first serve.
What can I expect during my appointment?
When you arrive, you will choose what you would like to purchase and fill out our detailed order form. You will be able to select your glaze colors, ribbon, and custom name inscription. Then we will take your impressions! That part of the process is fast and easy. We will have toys and snacks to keep your little ones occupied while you are making your decisions.
How long will my appointment take?
Each appointment takes between 15-30 minutes, depending on how many impressions you choose.
How long does it take to get my impression back?
Each piece is completely custom and made by hand. Due to the nature of ceramics, orders take approximately 4 to 6 weeks to complete. We will notify you when your order is ready!
Do you do house calls or home parties?
We are happy to do home parties with a minimum purchase! At this time, we do not offer single house calls unless there is a special circumstance.
How do I get my impression once it is finished?
We will contact you as soon as your order is complete to arrange studio porch pickup. If you purchased your impression at a pop up event, we will notify you of pickup locations at that time. Note: We are not responsible for any damage to plates beyond 48 hours of pre-arranged pickup time.
Mail Order Kits
Can I purchase an ornament or plate if I don't live locally?
Yes! We are excited to now offer mail order kits for customers not local to Fort Worth, Texas! These are also limited in quantity and release dates are posted on social media.
How does it work?
The first step is to purchase a mail order kit from our shop. You will need one kit per child that you are planning on printing. YOU MAY ORDER AS MANY PLATES/ORNAMENTS AS YOU'D LIKE WITH THAT ONE KIT. For example, if you want to make 2 classic plates and 3 ornaments for your baby, you will only need ONE kit. You'll simply add multiple quantities of the items you select when adding those to your cart. Once you have the kit(s) in your cart, select which items you'd like to make and add those to your cart as well. We will ship your kit(s) to you, which include detailed instructions on how to take your child's impressions at home. You will then take the impressions and mail them back to us using the box and label we provide in your kit. We take it from there! We will ship your final products back to you when they are complete.
How long does it take to get my mail order impressions made?
Once we receive your impressions, the process takes about 10 weeks to complete.
Can I print my pet through a mail order kit?
Yes! We love printing animals as well as humans! Just let us know what type of animal you're printing in the notes section of the listing.
What if I want to make a custom plate through a mail order kit?
We are rolling out our kits in phases. Currently, we are not accepting any custom orders via mail order. We hope to expand and offer more in the future!
Are your products safe for children?
Yes! We use high quality, non-toxic clay that is safe for your children's hands and feet. We gladly provide hand sanitizer and wipes to clean your child's skin after the impression is taken.
What forms of payment do you accept?
We happily accept cash, check, credit card, and Venmo. Payment is due at the time of service.
What happens if my impression gets damaged?
Each piece is handled with care from start to finish, but accidents do happen. In the event that your impression has an imperfection due to kiln misfire or glaze cracking, we will notify you immediately and remake your impression at no charge.
Do you offer gift certificates?
Yes! They can be purchased online.